We really appreciate it! The concourses are all past security and within walking distance of each other, so there is no need to take a train or shuttle bus to get to your gate. Browse our most frequently asked questions for more information! . Before sharing sensitive information, make sure youre on a federal government site. They have a pre-approval process Ill be completing beforehand. These exclusions are typically listed in the airlines contracts of carriage. To connect, select the network CLT Free WiFi and launch your browser. The content featured on UpgradedPoints.com has not been influenced, provided, or reviewed by the credit card companies mentioned. An assistive device is any piece of equipment that assists a passenger with a disability in coping with the effects of his or her disability. Handicap parking is available in all CLT decks/lots, and accessible shuttles run continuously. click here to leave your comment. Airlines have tracking systems in place to try to identify the bags location. FRALH12345) by email. Popular Questions Have a Question? Free Wi-Fi is available at CLT for passengers to use in all public areas. The airport also participates in Enrollment on Arrival at the Concourse D Federal Inspection Area. Click here to see a list of advertisers that we work with. Is curbside check in available with wheelchair service. Take exit 32 from I-85 N to merge onto Little Road Road and continue onto N. Josh Birmingham Parkway. Daily: 4:15 a.m. - 10:30 p.m. You can report the damage to the Lufthansa baggage tracing counter at the airport. Claims that requirelaw enforcement investigation may take longer. For prior safety, always take picture of the ticket on your phone. See our Advertiser Disclosurefor more details. The long-term 1 and long-term 2 parking lots are accessible by riding the courtesy shuttle bus to/from the terminal and cost just $10 per day to park. When you visit the site, Dotdash Meredith and its partners may store or retrieve information on your browser, mostly in the form of cookies. Delta Airline Baggage Claim in Cleveland, OH - Yellow Pages Are incoming and outgoing flights for domestic travel in same concourse? Please note: All claim forms, with required documents, must be submitted within 30 days of arrival. Keep left at the fork to continue on exit Goode Freeway following signs for I-485 Inner N./Huntersville and merge onto I-485. Airlines are also required to refund any fees you paid the airline to transport the bag that was lost. Charlotte, NC (CLT) - American Airlines Group CLT acknowledges that it is operating almost at maximum capacity and is in the midst of many renovation projects to expand and enhance its facilities. The TSA toll-free number is 1-866-289-9673; email: CLT - Charlotte, NC - Charlotte Douglas Airport, Connecting Flight? Does CLT provide shuttle rides between gates/terminals? The Hourly Deck is also the most convenient parking option if you prefer to meet your passenger in the terminal. Use this tool to help you get between terminals, No destination-specific delays are being reported at. Airlines are free to pay more than the limit, but are not required to do so. 704-359-4027) is located on the Baggage Level and provides general airport information, tourism information of Charlotte and the Mid-Carolinas Region, and paging services. Delayed or damaged baggage Back to top See reviews, photos, directions, phone numbers and more for Delta Airline Baggage Claim locations in Charlotte, NC. These parking lots charge a flat fee of $12 per day. If you lost something in a Charlotte airport restaurant or bar, it's likely with HMS Host, the company that runs those. CLT participates in Global Entry for expedited international clearance of pre-approved, low-risk passengers. 1,500. If you are connecting at another airport from CLT then it is advisable to check whether the connecting airport also accepts mobile boarding passes. Share sensitive information only on official, secure websites. You can find out more about our use, change your default settings, and withdraw your consent at any time with effect for the future by visiting Cookies Settings, which can also be found in the footer of the site. Phone Number: 704-359-4013 Upgraded Points, LLC uses reasonable efforts to maintain accurate information on the site and prior to applying for any credit card offers found on UpgradedPoints.com, all visitors should review other features of such credit cards including but not limited to interest rates, annual fees and transaction fees, and should determine the suitability of such credit cards considering their own individual financial position. Delayed baggage must be reported as soon as possible, preferably prior to leaving the airport. Youll see them sporting a Pet Me vest with a handler. During our layover in CLT, will we be able to perform the interview at the Enrollment on Arrival at CLT? American customer service Customer service American Airlines At present, the maximum liability amount is 1,288 SDRs which currently equates to ca. What can I do if my baggage has not been found within five days of reporting the delay? Disclaimer: Any comments listed below are not from the bank advertiser, nor have they been reviewed or approved by them. What should a passenger do if his or her bag is missing after taking a flight. Whether your bag is declared lost may also depend on the type of itinerary (international vs. domestic), whether more than one airline is responsible for the flight, the airlines searching mechanism, and other circumstances. 6125 Wilkinson Blvd Charlotte, NC 28214 CLOSED NOW 3. We will let you know exactly when we will be there to pick you up! Washington, DC 20590855-368-4200. Valet parking is available daily from 5 a.m. to 11 p.m. and costs $35 per day. Airport Address: 5501 Josh Birmingham Pkwy., Charlotte, NC 28208 In the event of damages to carry-on baggage, liability only applies if the airline or its personnel can be shown to have caused the damage. Although airlines are not required to cover fair wear and tear, airlines cannot exclude liability for damage to wheels, handles, straps, and other components of checked baggage. To settle your claim for damages, we require an assessment of the value and damage caused to the item of baggage or a purchase receipt for the damaged item of baggage. We are here to support you with your inquiries 24/7. We apologize for the baggage issues you have experienced. Parking for disabled passengers is available in all parking lots and shuttle buses are accessible for wheelchair users or those with mobility concerns. Customer Self-Service Need to change, cancel, or edit your flight itinerary? Please save your control number; you will need it when communicating with TSA and to check your status. Near entrance, across from gate D1, Interactive airport map for CLT Opens an interactive map in a new window. To reach the D and E gates, take a right out of Concourse C, or to reach the A and B gates take a left. How early should I get to CLT airport? - corum.tibet.org These devices are intended to assist passengers with a disability to hear, see, communicate, maneuver, or perform other functions of daily life. CLT has 60+ restaurants, bars, cafes, and grab-and-go food outlets. Cant find what you are looking for? If your claim is denied or has not been resolved within six months of the date it was properly presented to TSA, you may file suit in an appropriate U.S. District Court. Frontier Airlines: Contact Us $15.99 (30 minutes), $25.99 (1 hour), $39.99 (unlimited), Featured Image Credit: 704-359-4013) is located on the Ticketing Level provides general airport information and Paging services. Check if your destination has travel restrictions. Charlotte/Douglas International is a "smoke free" facility like all other City-owned facilities in Charlotte. Charlotte Douglas International Airport (CLT) served over 43 million passengers in 2021, and is the sixth busiest airport for passenger traffic in the U.S. Its the second-largest hub for American Airlines after Dallas/Fort Worth (DFW), with the airline operating around 90% of flights in and out of CLT. Baggage service: 614-338-6700. Terms of Service apply. In the few situations when the Montreal Convention does not apply to travel to and from the United States, an older treaty called the Warsaw Convention may apply. As soon as your baggage turns up at your destination airport, we will contact you to set up a delivery time. If your baggage arrives late at your destination, you can purchase necessary replacement clothes such as underwear and swimwear, as well as toiletries, and submit the receipts for reimbursement. To accompany a passenger into the terminal or to meet them on arrival, visitors can park for up to 15 minutesfree in the hourly parking deck. CLTs Enrollment Center is located in the baggage claim area of the main terminal and is open Monday to Friday, 1 p.m. to 8 p.m. Thank you. This applies even if passengers did not disclose, when they checked-in, that these items were packed in the bag. Just outside of the concourse is a large American Airlines Admirals Club that is situated in the D and E gate connector, and the closest security checkpoint is checkpoint C. There are several shops and restaurants in Concourse C and flights are operated exclusively by American Airlines. 28219, Airport website opens external site in a new window. When a passengers wheelchair or other assistive device must be disassembled for stowage during air transportation, the airline must return the assistive device in the same condition in which the airline accepted it, including making necessary repairs if the device is damaged. To reach Concourse E, take a right out of Concourse D, or to reach the other concourses, continue straight along the moving walkways. The Federal Tort Claims Act governs the way your claim is processed and establishes your rights in regard to your claim. Please complete and submit the Lost & Found Reporting Form so the Airport can better assist you in locating your lost item(s). www.cityofcapegirardeau.org/departments/airport, Join our e-mail Airport Address: 5501 Josh Birmingham Pkwy., Charlotte, NC 28208 Distance From Uptown Charlotte: 8 miles (13 km) Website: cltairport.com Phone Number: 704-359-4013 Destinations Served: 179 nonstop destinations globally Daily Flights: 1,424 Flight Information: Departures and arrival information can be viewed online.