I agree, starting early January, two Echo dots and one fire tv and one firestick all stopped working the same time the same day, and same as you i tried everything, appeasing Amazon reps, knowing everything they suggested wasnt going to work because i had already tried every damn thing suggested., Alexa is having understanding me right now, and three months later she still is, my correct password is apparently wrong and fire tv will not log in to Amazon, producing a tv screen picture that moves left to right constantly, re registering is failing every time, after 3 hrs on Amazon rep tells me my device must be broken, what all four of them same day, no worries she offered me 15% trade in for brand new, not a damn chance, as i know i would have the same issue with new devices. This Disney Plus deal ends on Monday lock it in while you can, The best TVs of 2023: our favorites from Samsung, LG, Sony, and more, I saw Sonys 2023 TVs, and I think this model might be the best TV of the year. I removed the extra extender cable that came with it and connected directly to the hdmi port it reboot and now everything is working for now!!!! 11:50 AM In this part of the settings, youll see an option to Enable Display Mirroring. While many devices should be able to mirror your Fire TV even without this mode enabled, turning this on will make it easier for other devices to find your Fire TV. This cleans up the temporary files stored on its storage and helps you start afresh. Tried new batteries, pressed select and play, etc. Finally, the nuclear option. Mine is doing the same thing I dont know what to do either help my kids love the fire stick. There shouldnt be any storage issues! You have now set up an STV player account and youre signed in; enter the unique 5 digit code that is displayed on your TV screen into the website then click Continue. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Step 3: Select an app that's not loading on Fire TV Stick.. All of these are very helpful if you can get the firestick to do anything except constantly reboot. If this doesnt happen and the device doesnt reboot, make sure the batteries in your Fire Stick remote are fresh. Step 3: If you are using an HDMI cable or extender, try connecting the Fire TV Stick directly to the TV to see if it may be causing the issue. Keep checking back for updates from editors whenever there is a verified TV player outage going on. As with most electronics, a good old restart can usually do a device some good. Free for everyone in the UK. I have 3 and they are tumbling like dominoesand my Rokus are working fine!!!! The issue is that the fire stick IS connected to the internet as when I go back to Home, I can connect to Netflix, Amazon Prime video, IMDb and several other platforms offered on Fire stick. ) in. These errors are. Thats my issue as well. Do the total did a total reset now its saying fire stick not able to update so it wont let me connect to restore after years of use no problems its all of a sudden Ive reset 50-100 fire sticks before never had this problem. A restart can fix many loading issues and the black screen bug. Having issues using iptv Smarters app on firestick 4K. Most likely its the otg cable you have plugged into your fire stick that is causing the problem, unplug it and and any external drive and it will reboot the firestick ok, then reconnect your otg cable and external drive. I am using the power supply that came with it. I just bought a brand new one and tried setting it up on 2/25. It would be an awesome product if all the bugs were worked out of it. Hi Rachel, our STV Player+ service is not currently available on Firestick - it is on Mobiles, Tablets, Web, Roku, Now, Samsung TVs, Sky Glass and Apple TV currently. I press a profile the screen goes black. Let us know if the ITV Player is not working on Samsung Smart TVs, or on other platforms such as iPad, Android and FreeSat. If I want to watch something I have to plan 5 minutes ahead so I can reboot. I tried everything and still get only the logo. I have unplugged etc, Ive been having alot of issues since around that time, Ive tried the fixes I can and still really bad with fail to connect, buffering, yada yada. Can I watch STV when I'm on holiday? Also, have you tried a Smart Hub reset of the TV? Holding the select and play/pause buttons down at the same time for about five to 10 seconds will make the Firestick reboot. in. I have the same issues as everyone. in, Thanks James 4578 Guess Ill just have to do without on this telly. Theres also an impressive list of games on the Amazon Fire TV app store and Amazons Luna game streaming service. If any of the instructions given above fail to solve your issue and you have already rebooted your Fire TV Stick by unplugging it and plugging it back in, you can choose to reset your device completely. I have a rental house where most annoying is the fact that the live menu is not working. The technical storage or access that is used exclusively for statistical purposes. The channel guides come up. Robin, do you like your new Roku stick? And you can watch every minute of any game this weekend for free as part of the inaugural matches on MLS Season Pass. Go to Home > Settings > Support > About This TV. 0 Likes Share Reply AnneK1 Journeyman Options 13-01-2021 11:50 AM in TV Hi Chris, tv details as follows, not tried resetting the hub, should I? May change to ROKU. The real solution here is to stop watching TV for a while and get back to doing something meaningful like accomplishing stuff in my life! Thats the only way we can improve. Your settings should be accessible after you reset the device. This will require you to go through the entire setup process again and potentially reinstall any Fire Stick channels or apps you had but it will have the best chance of fixing any stubborn issues. To install an Amazon Fire TV Stick, plug the power cable into the power adapter and the Fire Stick, then plug the adapter into an outlet. Same thing! Its also recommended to make sure youre using the included power adapter and power cord. in. UE46C5100 - MainBoard has been changed. Mine did the same thing! Reading, learning, fixing stuff, volunteering to help others, etc. Idk what to do. Im frustrated and that 12# hammer is sounding better all the time. Step 4: The same idea goes if you are using an A/V receiver make sure you are on the correct input, or try plugging the Fire TV Stick directly into the television to see if the receiver might be causing the problem. Is there any other easy way to factory reset?? It lasted almost 2 years. Power adapters and surge protectors can affect the stability of media devices such as streaming sticks. Unplug the Firestick If your remote is using fresh batteries and the restart command isn't working, then you can restart the device by simply unplugging it and letting it sit for about a minute. I have 3 tvs with Amazon Firesticks, One tv has no picture, only sound, some strange channel. This Fire stick seams to only work smoothly with Amazon Prime. Cant get it to reset to factory settings by pressing HOME for 5 seconds. TV Player down with problems, Mar 2023 | Product Reviews Amen, I have the same problems with the fire stick. Other apps do update. Usually, the easiest way to do this is to unplug the router, let it sit for about a minute, and then plug it back in and wait for it to go through its boot-up process. I have to reset lipsinc at usually more than once a day by turning the firestick off and back on usually more than once a day.It is the wi fi 6 firestick. I like the firestick options much better but it will not load. mine keeps restarting completely. None of the issues anymore version 14 solved all issues for me, Amazon sucks, they are making sure our fire stick dont work I think we should stop dealing with amazon all together with everything else, My screen is completely black. 01:55 PM Im so frustrated, considering going back to cable instead of streaming. If you are not receiving newsletters, please check your spam folder. of the page. STV | The home of your favourite shows Mine did the same thing, spent an hour or so with tech on line. To do this without being able to access the settings screen, youll need to pressand hold the select and play/pause buttons at the same time for about five seconds. I want a refund! Tried few of the suggestions and none of them worked, My fire stick keeps on restarting on its own, dont know what else to do and I think Ive tried everything, My fire stick came up on the screen and said installing software but it wont install it it goes halfway through the Amazon screen comes up it goes off and goes back to the installation but its not installing anything and I cant go anywhere I cant get it off the installing. I dont know what to do anymore. Gripping drama box sets, eye-opening documentaries, true crime and classics like Taggart and High Road. I only have firetv showing up on my screen and been reading for a long time. Did a factory reset. Try changing them for new batteries to see if this fixes the problem. I have tried resetting, rebooting, etc. Fri, 17 Jan, 2020 12:05 PM I'm on an iOS device and get an Error Code 3 message. How do we get them to do that? If your device hardware is flawed, they may replace it for you if you are still under the original warranty. 06:11 PM Same problem, very frustrating, mine is brand new and the second one Ive got!! From the Network tab of the settings menu, you can either press the play/pause button to check the network status or the menu button to forget the network. I think I did all the fixes aboveunplugged firestick, rebooted router, turned off tv and turned back on, pushed the two buttons on the remote changed batteriesno change. Amazon need to fix it dont they. Amazons Fire TV Stick is one way of accomplishing such a task, but it isn't without its problems -- as with any other electronic device. Firestick Not Working Or Responding? Here's How To Fix It - Tech News Today Not have Hulu, Netflix, showtime, discovery and two more apps? If you want to share the content on your smartphone or tablets screen with your Fire TV Stick, you can do so with only a few clicks. STV player is no longer showing on my tv When I search the apps so that I can download it again, it doesn't even show as an available app This is a Samsung model ue32f6200 software version 2127 0 Likes Share Reply 1 Solution JAMES4578 Samsung Maker Options 17-06-2022 05:55 PM in TV @AntS Thanks for confirming, that explains it. 17-06-2022 Im having the same problem and it just began happening last night. Search our help centre for help with out web site, Mobile apps or TV apps. 17-06-2022 Amazon suks. in. Delete the Fire Stick app and reinstall it. You can either connect the Firestick directly to your TV or use the short included HDMI cable if you need more space. This is not an Amazon problem. Please HELP, I bought a new one and after one day its doing it too, Ive had the same problem with both my TVs, after the upload, black screen only so I cant check or make changes, both became black within 24hrs of the update now useless. One, that is within feet of the modem often says cant connect to wifi. * Windows devices that do not support Wireless Display (WiDi) Unplugged and reset router. My remote will not change to any other channel. 1 is an actual 1+yr old fire tv the other was 1st gen LG which I loved. Today's tech news, curated and condensed for your inbox. If you've replaced the batteries, make sure you're within range, and if the remote still does not work, you may need to restart the Fire TV Stick with the following steps. See all 16 articles. I've got a 2020 Samsung Smart TV, the STV app was pre-installed and worked fine at the start but towards the end of 2020, the app stopped working. Be sure your TV is turned on. It was finally fixed, but now Ive lost some apps and the ones I have wont play/open. Mine does this when buffering if signal is weak or program first starts I usually fix this by going back 10secs. I was going insane because like you said there was no time to do anything. If you dont want to use the physical Fire TV remote to control your setup, you can also use the Fire TV app. The home screen never loads. Sometimes this happens 5+ times at the beginning of a programme but usually settles down, I have tried to reset mine and no luck here. And before we go deeper -- no, you don't have to worry about the lasers cutting a hole through your wall -- that's not how these work. It says downloading latest software all to NOT actually download it and start all over again!! QE49Q80TATXXU Software is up to date, 11-02-2022 in, 11-01-2022 My Device- S21 Ultra 5G ( SM-998B/DS ) CSC= BTU , 12GB/256GBOne Ui 5.0,Android 13 . I dont care if some people think Im a conspiracy theorist but seriously, there are SO MANY PEOPLE right now and all this month that are suddenly having the SAME PROBLEM with their remotes!! sometimes I watch a show and hen I switch channels i have to reboot. I even bought adapter for ethernet usage instead of Wifi but I cant get to the settings themselves to tell it what I did and I need to forget the previous network. Get the Latest Tech News Delivered Every Day. Step 7: If clearing the app cache and data does not solve your issue, attempt to reinstall the app. Worse than being stuck with a boot logo is being stuck with nothing. Theres a way to do a soft restart (whatever that means) you press the enter button and the pause button at the same time. We test each product thoroughly and give high marks to only the very best. Once the device is set up, check to see if your problem has been solved. This just started on 3-19-2022. TV thinks my Roku is an Apple TV - how to change? After a year of not being able to use it, I am doing a factory reset. I tried every suggested troubleshooting method but nothing worked. Uninstall the application by following the steps above, but select the Uninstall option for step 6. Also, although the lasers are very bright, a proximity sensor will keep you safe from any potential (but unlikely) issues. Praise Jesus, he works through strange and sometimes inconvenient but wondrous ways. Ive got a blue screen with no signal despite the correct HDMI input. Then I guess that is why mine is not working!! I am having the same problem. If your Amazon Fire TV Stick is not connecting to your WiFi network, then the first thing to try is restarting your WiFi router. The Fire TV will automatically pair with the remote. Check your Fire Stick cast setup. Find out about all things STV Player - including our iOS and Android Apps, Web site, Set top boxes and Smart TVs. Nothing. If your Firestick is only showing a blank screen, then the first thing to try is restarting the device. Check your TV's HDMI input. I called Amazon and it wasnt any help. Amazon recommends that you try to make sure youre using the included connection cables first before trying any third-party cables. Step 6: When your Fire TV Stick restarts, youll need to set it up again. Any other ideas? The new feature uses a Bluetooth protocol known as Audio Streaming for Hearing Aids (ASHA), along with special modifications for the specific needs of those who use implants. No charge! I will update findings if I am successful in my trials with this. Step 4: Follow the on-screen prompts to complete the process. You tell me I'm using an ad blocker - how do I switch it off? The primary way youll want to interact with your Fire TV Stick is with the included Amazon remote. Loaded just fine. To factory reset your Fire TV Stick, follow the instructions below: Step 5: If prompted, enter your PIN, then select Reset. When I finally get into settings, it boots me out of any app I open without even attempting to open it. If your Amazon Firestick is not working, take a look at this troubleshooting guide to help you quickly get back to watching your favorite streaming content. Step 5: Select the app you are having an issue using. Step 1: Long-press on the FireStick home button and go to Settings. The system is stuck on updating the Firestick and will not let me do anything, with the remote. A Fire Stick not showing up on your TV screen after being turned on could be due to selecting the incorrect HDMI input. Is this what yours was doing? Step 4: Unplug your Fire TV Stick from its power source and wait 60 seconds before continuing. my firestick is 6 months old and has stopped working, Ive tried everything. Your. Unpacked the Firestick and set it up correctly. It is very convenient having tested . The last resort is a factory reset. The other, doesnt respond 80% of the time. VPN services are provided by loads of different companies around the world and cost between about 4 - 6 per month. You'll be presented with a web address and unique 5-digit code on your TV screen. I have a Roku tv in another room and have no problem connecting with it. Sometimes I have to reboot but not always,I am new to fire stick and it looks like a bad product. By clicking Accept All Cookies, you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts. I am working my way through the troubleshooting online guide to no avail. It doesnt ever pull up a server and if it ever does, (rarely) then it only buffers. Doesnt even give me a menu to select from. Ive done everything unplugged the power from the stick, rebooted my wifi 3 times. Two Fire stick lite not one works. in, Hi Anne I am having the same issue with my Samsung which I bought in March Did you manage to resolve the problem ? @AntS Thanks for confirming, that explains it. Not sure what to do now. IF I toggle the remote, it sometimes say Fire Stick in the onscreen input indicator then goes back to no signal. Copyright 2007-2020 STV. If you select a show to watch, it plays for a couple of minutes, then display a message Internet connection error. If your Fire Stick isnt loading content or apps as it should, try quickly clearing the streaming sticks cache. The Self Diagnosis is greyed out one the latest version of software ? Finally, check that your WiFi router is compatible with your Fire TV. Enter the following fields; first name, last name, create a password, date of birth, It freezes when playing anything from Hulu. I previously moved it from one tv on first floor to another tv on second floor. Online Storage or Online Backup: What's The Difference? Holding down the select play/pause does nothing. in, same problem. Plus, I never cleared any cache the entire time I had the stick. Me too!! have this problem, My Firestick quit working. Ive done everything and nothing is working. If this doesnt do anything, make sure your remotes batteries are fresh since the Bluetooth connection that the Alexa remote uses takes a bit more power than a standard remote would. Firestick Not Working? [2023 Troubleshooting Guide] - Cloudwards Mine is doing the same thing. Gripping drama box sets, eye-opening documentaries, true crime and absolute classics. when i put my 4k max factory default it goes back to main screen, it wont let me do it. - last edited If youre already signed in to your STV player account, youll be asked to enter the unique 5-digit code now. Here are some of the best solutions listed, from easiest and quickest to more complex and time-consuming. This means youll have to go through the entire Firestick setup process again before using the device. After 10 seconds I get a rapid flashing green light on my remote but no connection or download on my TV. Now working fine. It's important to note that resetting your device will clear out all settings and personalization, returning it to the way it was when it first came out of the box. Doesnt fix the issues. My Firestick is stuck on the black screen with logo??!!! https://www.digitalspy.com/tech/a484525/stv-player-now-available-on-samsung-smart-tv/. If things still arent working, make sure that both your Firestick and the device youre trying to mirror from are connected to the same WiFi network. On your hunt for a new TV, you've probably read up on QLED and OLED technology, but what about laser TVs? If your content isnt loading correctly when cast, double-check to ensure youre using the proper settings and apps. Its not my Wi-Fi or router because Roku performs just fine. There are also speed test apps available on the Amazon Fire TV app store, but we cannot attest to how accurate these apps are. All of a sudden both my fire sticks have issues connecting to my network they have been working fine then bang they quit, Mine too and Ive tried everything no help, Ive happily used my fire stick for several years and it has suddenly stopped working. It takes me a good 5 minutes to turn on my tv. Im sick of both of them. It will go to Home Screen and then restarts. A Fire Stick having a black screen or not displaying any image is often the result of selecting the wrong HDMI input on the TV. Im not even sure where to go to fix this issue. During this process, I have found that the update never updated and was halted at the 50% mark on the bar. You can reboot your Fire TV Stick by holding the select and play/pause buttons at the same time for about five to 10 seconds. Only had the tv for 6 months. My fire stick has quit working. No joy. Poor fire stick device. Hi Craig, I have the same issue as Scott. Another common cause is the lack of sufficient power to the device to let it run properly or turn on as it should. Its still not exactly cheap, but this 77-inch Sony OLED TV is $300 off. You can try restarting your WiFi router as well. Everyone should do thisworth a shot and it did not take that long. If the logo is displayed on your television screen, your device is likely stuck. Step 2: Ensure you are connected to the same Wi-Fi network as your Fire TV Stick. My TV broke so we inserted it to another TV and hasnt worked since. We put them up against each other in our Fire TV Stick versus Fire TV Stick 4K Max versus Fire TV Cube roundup to help you decide. 2 TVs have no volume control with the Firestick and another one simply gives me an Amazon logo, center screen. No. A laser TV is essentially a laser-powered ultra short throw (UST) projector. I get stv player but old version and can't seem to update. Step 3: Select Restart to confirm the action. Will not purchase again. NONE of the recommended fixes have worked. Make sure you are not trying to use any of these devices: There does appear to be an update to your TV to version 1374.0. Very frustrating as I have to reboot the stick. Reset the Fire Stick. Step 3: Remove the batteries from the remote. A saving of $800, you're probably too busy thinking 'huh, laser TV?' iPhone v. Android: Which Is Best For You? Also, have you tried a Smart Hub reset of the TV? Tied to watch Paper Girls and the tv screen went black, told me I had no wi-Fi connection, which I did and couldnt get out of the screen. @Maz6 Unfortunately not now compatible with your model but other options for viewing including external devices as explained in the article I posted earlier. Step 2: If your Wi-Fi network doesnt appear at all, make sure that your Fire TV Stick is in range and that other devices arent having the same issue. Whats all that you replaced? Sorry, an error occurred during subscription. in. Problems like an Amazon Fire Stick not working, a black screen showing instead of media, and apps not loading properly are often occurring because of out-of-date software, internet connectivity issues, or an insufficient power supply. Weeks after purchasing it. Gripping drama box sets, eye-opening documentaries, true crime and classics like Taggart and High Road. I'm on an iOS device and get an Error Code 3 message. Problem solved. 08:07 PM What is ITVX? Can you watch ITVX for free? | What to Watch I hope Amazon comes up with an answer soon. in, Older Samsung TV. They all work fine. The device will shut down and restart, and you should see the Fire TV logo appear as it reboots. postcode and select your marketing preferenceand then click join STV. It was working well two days ago. Remote works, TV works, internet works, but it was slow and sluggish, didnt want to obey commands from the remote. If you're still having issues, try rebooting and resetting the device. If your Fire Stick remote isn't working, first check the batteries and try pairing the remote with your Fire Stick again. 13-01-2021 I have bought an Amazon firestick which plays ok but it has a different version of player ( 4.11.2 FTV ) my tv version is is 4.1.2, 19-09-2021 How to Fix a Fire TV Stick That's Not Working - MUO Did u get it to work? I cant figure out why. Restart your Fire Stick: Press Select and Play on the remote for 10 seconds to quickly restart your Fire Stick. Try using a different HDMI port or a different TV. I tried new firesticks & remotes & batteries Update your Fire Stick and its apps. I kind of thought that was the reason because it worked perfectly fine when there was no snow! Copyright 1995-2023 All Rights Reserved. Soo frustrating. Next, click 'General' and scroll down to 'About This TV', then 'Check For Updates'. Thats a storage issue?!!! Test your internet connection. Gets to grayed out profile icons. But now what! How do downloads work? is it possible to download it to Firestick for example? It works like it did 6 years ago. Same on screen, but cant get past black screen. Treat it like a hard drive. having problems with playing any videos or you have general feedback then please contact using the email below. A Fire Stick not turning on or not working can also be caused by power issues though a more common culprit is the incorrect HDMI input being selected or the TV not being turned on correctly. Step 1: Press and hold the Left +Menu +Back buttons for 10 seconds. 07-01-2021 Step 1: If your Fire TV Stick doesnt turn on, make sure that the remote has fresh batteries and that it isnt the issue. Clear the Fire Stick cache. Step 1: Unplug the Fire TV Stick from the television and its power source, reconnect it, and try again. To pair a remote to a Firestick head in the settings, select the add new remote button, and then hold down the home button on the remote for about 10 seconds. I found the perfect fix. I tried restarting the device and unplugging it from the tv again nothing happened. Something is wrong with Amazon Firestick, how can all of us be experiencing this same issue? Both have many problems mainly that on start up the full Home Screen does not open, and if it doesnt despite opening apps they dont work? AI Voice Cloning Is Coming to Your PhoneHere's Why You Need to Be Careful, Bandcamp Doesnt Need to Replace Streaming to Win Big, Garmin Expands Its Running Watches Lineup With Two New AMOLED Models, UPDATED: Microsoft's Bing Chatbot Has Three New Personality Types, Xioami's New AR Glasses Highlight the Design Challenges Apple Faces, Why All These New AI Chatbots Are Fighting So Hard For Your Attention, Conversational AI Like ChatGPT May Soon Have a Face That Looks Human, TikTok Launches Robust New Parental Controls to Limit Screen Time for Kids, Extra: Why Fire Sticks Show Black Screens. The Amazon Firestick is a great device that makes watching stuff from pretty much any streaming platform right to your TV a breeze. This is making me consider switching to Roku after being with Fire Stick for 5 yrs! We have two more in the household and they work fine! Updated the software version. Otherwise, if all else fails, the factory reset will often clear up any issues at the cost of wiping anything stored on the device. Changing HDMI port and batteries did not help. If your TV isn't up to date, you'll be able to download the latest software version, which could restore your .