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On dirait bien que vous nous rendez visite sur. boohoo ROI returns are FREE and easy and can now be made via our customers local Parcel Connect store. AUSTRALIAN RETURNS LABEL We don't refund delivery charge for those countries listed outside of the EEA. Repack your items. Returns and Refunds - Boohoo EU Returns are FREE for premier customers. You've got 28 days to send something back to us from the day you receive it. weareMAN. Please turn it on so that you experience this sites full capabilities. Items must be returned within 28 days of receipt. Simply return your item(s) and reorder for a replacement. You've got 28 days to send something back to us from the day you receive it. Make sure you keep proof of postage! Your refund will be processed once we've received your unwanted items. Please note, if you choose to return via any method other than one of our chosen carriers, you will remain responsible for the item (s), including any loss or damage, until we receive. Make sure you keep your proof of postage! Make sure you keep proof of postage! If this happens to you and you think weve made a mistake, you can Contact Us and we will discuss the matter with you further. Well be sure to keep you updated and send you an email as soon as your parcel arrives back at our warehouse, and again when we have processed your refund. For hygiene reasons, we cannot offer refunds on fashion face masks, cosmetics, pierced jewellery, swimwear or lingerie, if the seal has been broken or is no longer in place. Please wait 14 days before contacting us about your refund if you havent heard from us yet. Shop from our range of items including t-shirts, jeans, knitwear, sweats, coats and accessories; if you want it, we're pretty sure we've got it! Jeans, weareMAN. Widow Hill Road Items must be unworn and unwashed with the original labels attached. Using your own method of return, refunds will only be processed once the items have arrived to our warehouse. Returns - boohoo Log onto our portal here. A typical refund will take up to 21 days, thats 14 days you returning and us processing it, with up to 7 days for it to make its way through the banking system. Ive paid with Klarna How do returns & refunds work? On receiving your return the next step is for us to check the item(s). I have received a faulty or an incorrect item, would there be a charge to return? Returns policy. You can unsubscribe at any point. With loads of styles landing each week and regular trend updates you can be sure to get the latest. Your browser's Javascript functionality is turned off. If this happens to you and you think weve made a mistake, you can Contact Us and we will discuss the matter with you further. There is no returns label in my parcel, how do I return? If your items dont make it back to us, youll need to open a dispute with the carrier. Items must be unworn and unwashed with the original labels attached. Using your own method of return, refunds will only be processed once the items have arrived to our warehouse and If your items dont make it back to us, youll need to open a dispute with the carrier. For International returns you will need to pay for your return, you will need to generate your returns label via the portal. So that we can get this fixed for you please head over to our Contact Us section. Order Number FULL order ID including the letters at the beginning. If you receive faulty goods, you may also have a right to return these goods and to ask us to repair or replace Select your preferred return option (Print returns label at home or in store options). Hoodies, We will send you an email as soon as your parcel arrives back at our warehouse, and again when we have processed your refund. Please keep your orders separate, as returning more than 1 order in 1 parcel may delay your refund. Copyright 2022 boohoo.com. Once you have processed your return in the portal you're ready to post it off! If you paid for your order with a gift card, store credit or a voucher, a replacement to the value of the refund will be issued. You've got 28 days to send something back to us from the day you receive it. } Items must be unworn and unwashed with the original labels attached. You can do this by filling out the form on our Customer Service Hub *Extra 10% discount sent via email to new subscribers only. 3 Select your preferred return option Print returns label at home. Following the prompts, enter the order details as instructed. GET UNLIMITED NEXT DAY DELIVERY WITH PREMIER!*. Returns are FREE for premier customers. Please contact us via the help page contact us form stating the order number or tweet us @boohoo_cshelp ,with further details of the issue within 30 days of receiving your order. Om van de volgende voordelen te genieten. Click here to start a return. All InPost Lockers are in well lit, safe and secure areas with ample parking. Repack your items (These need to be unworn/unwashed/unused and with original tags). To experience the full world of Boohoo, please enable these or check whether another program is Your return arrives back at boohooMAN! boohoo ROI returns are FREE and easy and can now be made via our customers local Parcel Connect store. Confirmation; Please complete the required fields to help us retrieve your order details . You can unsubscribe at any point. You will be charged per parcel you return, if multiple returns are made on the same order, additional fees will apply. Graphic Tees. Your refund will be processed once we've received your unwanted items. However, we may, in our sole discretion, offer you a longer period for returns from time to time. The clothing isn't even that great either, sweatshirts have an abnormally large knitting pattern compared to any regular clothes that you could buy at a store for $10. Refunds will not be given if they do not comply with our returns policy. Returns are FREE for premier customers. Log onto your Portal here . Copyright 2022 boohoo.com. Please note, for USA customers, there will be a charge for returning the item to us of $6 (as may be updated or removed by us from time to time). All rights reserved. Returns Policy | Returns Portal - boohooMAN By enabling them, you are agreeing to our. We don't refund delivery charge for those countries listed outside of the EEA. You can unsubscribe at any point. Login to our returns portal You will need your order number and email/last 4 digits of your phone number. Unfortunately we don't offer an exchange facility. Choose whether the return is for a purchase made in-store or online. Your return arrives back at boohooMAN! 2. For International returns you will need to pay for your return, you will need to generate your returns label via the portal. We dont offer exchanges right now. Returns are a standard charge all year round and you can track them as they make their way back to our Australian hub in Sydney. Please use a trackable service and keep your proof of postage receiptuntil after your refund is processed.. *Extra 10% discount sent via email to new subscribers only. Jeans, Your refund is on its way. Post if off! For International returns you will need to pay for your return, you can find out the postage price in the portal or you will be asked to download a returns label and pay for postage at your local post office. Oversized Palm Shirt And Swims | boohooMAN USA See our, On dirait bien que vous nous rendez visite sur. Tell us what you are returning and why. Returns Policy | Returns Portal - boohooMAN You can generate a returns label from our website, attach it to your parcel and then send it back to us. Please return unsuitable items in its original packaging. For International returns (inc Channel Islands & Isle of Man) you will need to pay for your return, you will need to get your returns label via the portal. We're sorry to hear that you've received an incorrect or faulty item. Select your preferred return option (Print returns label at home or in store options). If you have already paid your invoice or the value of your return is higher than your outstanding balance, then you will receive a refund from Quadpay for the items that you have returned. You'll then receive a refund as per the policy above, minus any charge for returning the item as specified above. Youll need to write to us with notice of your cancellation just fill out this form where youll also find details on how to return your item(s). Click here to start a return. warehouse, and again when we have processed your refund. What should I do if I receive an incorrect or faulty item? boohooMAN US returns are FAST, TRACKABLE & COST EFFECTIVE using the returns portal, For International returnsyou willneed to pay for your return, you can find out the postageprice in the portal oryou willbe asked to download a returns label and pay for postage atyour local post office. We've gone paperless! If you have already paid your invoice or the value of your return is higher than your outstanding balance, then you will receive a refund from Afterpay for the items that you have returned. If your items dont make it back to us, youll need to open a dispute with the carrier. If you have already paid your invoice or the value of your return is higher than your outstanding balance, then you will receive a refund from Klarna for the items that you have returned. Returns are FREE for premier customers. 6,240 people have already reviewed boohooMAN. Items must be returned within 28 days of receipt. Underwear and swimwear can only be returned if the hygiene seal has not been removed. You don't need to remember to keep your proof of postage - it's all digital! 2. The funds should appear on your bank statement within 3-5 working days (how long Items must be unworn, unwashed and unused with the original labels still attached. On average a Klarna refund will take up to 15 days: 14 days to be returned, checked and processed, with an extra day for your invoice to be updated. 5. 2. Items must be returned within 28 days of receipt. Post if off! Login to our returns portal. We try to process returns ASAP but some refunds can take up to 14 days to be processed + your banks handling time (up to 7 days). *Extra 10% discount sent via email to new subscribers only. You will need your order number and email/last 4 digits of your phone number. You wont be able to attach an image of the proof of postage just yet (unless youre contacting us via WhatsApp) but make sure you have one ready for when you receive a reply from us. Ive paid with Zippay How do returns & refunds work? DUTY AND TAX FOR ALL EU DELIVERIES WILL BE PAID FOR BY BOOHOO. Print off your returns label and attached it to your parcel. Well be sure to keep you updated and send you an email as soon as your parcel arrives back at our warehouse, and again when we have processed your refund. Please note, we cannot offer refunds on cosmetics and pierced jewellery or on swimwear and lingerie if the hygiene seal is not in place or has been broken. You are using an unsupported browser or your browser might be in the Compatibility View mode, Your cookies are disabled. Where we suspect fraudulent activity, including but not limited to circumstances where there are suspicious claims relating to orders having been placed, but not received, or if we suspect that you are returning items after they have been used or worn, or items returned do not match what you ordered, we reserve the right to withhold refunds and block your account (and any associated accounts) from placing orders in future. Please note a returns charge of 1.99 per parcel will be deducted from your refund amount. We'll dim the screen throughout the website and remove images where possible for a lighter, faster experience. If you contact us via the 'Contact Us' form please have an image of the faulty item ready for when you receive a reply as you wont be able to attach the image on the form just yet. You can cancel your contract here. You can unsubscribe at any point. Using your own method of return, refunds will only be processed once the items have arrived to our warehouse and If your items dont make it back to us, youll need to open a dispute with the carrier. See our, {{#days}}{{days}}d {{/days}}{{hours}}h {{minutes}}m {{seconds}}s, On dirait bien que vous nous rendez visite sur. If your bank account is linked to your PayPal account it can take a further 14 days for this refund to hit your bank account - this is due to PayPal processing times. Your browser's Javascript functionality is turned off. We're sorry to hear that you've received an incorrect or faulty item. You dont need to remember to keep your proof of postage its all digital! Om van de volgende voordelen te genieten. You are using an unsupported browser or your browser might be in the Compatibility View mode, Your cookies are disabled. Please use the address label or QR code provided, any handwritten address labels will cause delays with your refund and may mean you need to pay import VAT and a customs duty charge. Returns and Refunds - Boohoo NA Don't worry, if this does happen we will contact you first. Returns FAQs Any orders placed from 16th Dec 22 onwards are eligible for 28 days only. Just follow the steps below: If you have any questions about extending your invoice, please contact Afterpay. Take your parcel to your local Parcel Connect store, where you'll receive proof of postage. Please return your item(s) to us after finding the fault, and remember to get in touch before If you paid for your order with a gift voucher or store credit, this will be credited back to your boohoo.com account. All InPost lockers are accessible 24/7 meaning no more queues or waiting in, enabling you to collect your order at your earliest convenience in as little as 7 seconds! You can cancel your contract here. Ive paid with Afterpay How do returns & refunds work? Keep an eye on your return tracking. Unfortunately we don't offer an exchange facility. With Klarna, Clearpay, Laybuy & Zip! Refunds will not be given if they do not comply with our returns policy. Tell us what you are returning and why. What should I do if I receive an incorrect or faulty item? You can return your item to us for a refund, and then place a new order to We've gone paperless! https://www.boohooman.com/ie/customer-service#folder-cs-folder-contact You are of course welcome to return any unwated items back to us for a refund, you can log and arrange this on our return portal here: https://boohooman.returns.international/ Have a great day and take care, Fiona 3 Select your preferred return option Print returns label at home or in store options. This cancellation period starts from the day after you receive your order. A typical refund will take up to 21 days, thats 14 days you returning and us processing it, with up to 7 days for it to make its way through the banking system. You may be liable for import VAT (normally applied to goods over 15) and pay a custom duty charge (if your order value is over 135). Orders placed between 16th Nov 22 and 15th Dec 22 are eligible for an extended return period of 45 days. If youre a customer in the EEA, you get 14 days to cancel your contract with us. boohooMAN is a global online fashion retailer offering thousands of styles across menswear so that you can stay ahead of the trends. If youre cancelling your contract with us but have already received your order, youll need to return the item(s) to us, see how to do this below. All InPost Lockers are in well lit, safe and secure areas with ample parking. Om van de volgende voordelen te genieten. If your bank account is linked to your PayPal account it can take a further 14 days for this refund to hit your bank account - this is due to PayPal processing times. There are a couple of other ways to cancel your contract with us. This two week period starts from the day after you receive your order (or from the day after you receive the last item of your order). Cargo Pants, Pierced jewellery cannot be returned for health and hygiene reasons, unless in a sealed and unopened packet. 3 Select your preferred return option Print returns label at home. For hygiene reasons, we cannot offer refunds on fashion face masks, cosmetics, pierced jewellery, swimwear or lingerie, if the seal has been broken or is no longer in place. Items must be unworn, unwashed and unused with the original labels still attached. A typical refund will take up to 14 days + your banks handling time. Please dont use any faulty items after finding the fault, or we may not be able to provide a refund. The funds should appear on your bank statement within 3-5 working days (how long depends on your card issuer). We've gone paperless! If you paid for your order with a gift card, store credit or a voucher, a replacement to the value of the refund will be issued minus the cost of 1.99 for returning the item to us. To help us get this fixed for you ASAP, when you first contact us please include the following information; (The product name and code can be found on your order confirmation email). We will send you an email as soon as your parcel arrives back at our warehouse, and again when we have processed your refund. Please note, for USA customers, there will be a charge for returning the item to us of $6 (as may be updated or removed by us from time to time). To experience the full world of Boohoo, please enable these or check whether another program is I can't see the refund on my bank statement. Read about their experiences and share your own! It can usually take up to 7 working days (excluding weekends and bank holidays) from the date of your return for your parcel to be delivered back to our warehouse and processed. 1, 2, 3! .b-ngvip-title { Returns via the portal are fully tracked. Pay for the postage and print off your label. item of your order). To help us get this fixed for you ASAP, when you first contact us please include the following information; (The product name and code can be found on your order confirmation email). Once you have processed your return in the portal you're ready to post it off! Graphic Tees. Returns via the portal are fully tracked. By subscribing, you agree to receive marketing communications from boohoo by email. Items must be unworn and unwashed with the original labels attached. The value of any items returned will be deducted from your final payment first, you can find out more and see an example of how this works by clicking here. (These need to be unworn/unwashed/unused and with original tags) If you paid for your order with a gift card, store credit or a voucher, a replacement to the value of the refund will be issued. Simply return your item(s) and reorder for a replacement. Your browser's Javascript functionality is turned off. 1. Don't worry, if this does happen we will contact you first. FYI Please turn it on so that you experience this sites full capabilities. On average a Zippay refund will take up to 15 days: 14 days to be returned, checked and processed, with an extra day for your invoice to be updated. BOOHOO PREMIER. FAST, TRACKABLE & COST EFFECTIVE using the returns portal. Once you have processed your return in the portal you're ready to post it off. 90z Revival, Shorts. Post if off! Product name and codes of the items you returned. Well make sure to keep you in the loop and send you an email as soon as your parcel arrives back at our warehouse, and again when we have processed your refund. A returns charge of 2.50 per parcel will be deducted from your refund amount. For all other International customers, please return unsuitable items within 14 days of the date you receive the parcel. 3. blocking them. Shorts, If this happens to you and you think weve made a mistake, you can Contact Us and we will discuss the matter with you further. Follow the steps below: 1. Login to our returns portal. You can unsubscribe at any point. For hygiene reasons, we cannot offer refunds on fashion face masks, cosmetics, pierced jewellery, swimwear or lingerie, if the seal has been broken or is no longer in place. For USA, Canada, Australia and New Zealand customers please return items your item(s) to us within 30 days of receiving your item(s) and remember to get in touch before returning. Whether you're on website or app, just flip the switch! You will need your order number and email/last 4 digits of your phone number. We've gone paperless! Thats why before checking out, its important you acknowledge that you understand this. Free Boohoo returns | Post Office We'll refund your delivery charge if you return all of the items from the order and cancel your contract with us within 14 days for any countries within the EEA. You've got 28 days to send something back to us from the day you receive it. 2. Please use the address label provided, any handwritten address labels will cause delays with your refund and may mean you need to pay import VAT and a customs duty charge. Underwear and swimwear can only be returned if the hygiene seal has not been removed. You can return using the steps above. Make sure you keep your proof of postage! UK For some banks and credit cards your refund can show on the same date as the original purchase, sometimes it can also show as the same transaction. A returns charge of 2.50 per parcel will be deducted from your refund amount. Login to our returns portal You will need your order number and email/last 4 digits of your phone number. Well be sure to keep you updated and send you an email as soon as your parcel arrives back at our warehouse, and again when we have processed your refund. Shop from our range of items including t-shirts, jeans, knitwear, sweats, coats and accessories; if you want it, we're pretty sure we've got it! US returns are simple and low cost. get the item of your choice. Beauty products, accessories and fashion facemasks cannot be returned for hygiene reasons. You wont be able to attach an image of the proof of postage just yet (unless youre contacting us via WhatsApp) but make sure you have one ready for when you receive a reply from us. 1. Boohooman Returns Portal. One of our customer service agents will be more than happy to look into this for you. If you receive an incorrect or faulty item, we will let you know whether you need to return the item to us and if you wish to exercise your legal right to reject the item you must return it to us. Keep your certificate of postage safe as you will need this as your proof of return. FREE NEXT DAY DELIVERY + EXCLUSIVE FREE RETURNS FOR 1 YEAR! For hygiene reasons, we cannot offer refunds on fashion face masks, cosmetics, pierced jewellery, swimwear or lingerie, if the seal has been broken or is no longer in place. Please note we've extended our returns to 28 days so a typical refund may take longer than usual. If you wish to return a faulty item purchased from a pop-up store or event then please contact Customer Support. To save on returns cost, its best to return your items in one parcel. Select your preferred return option (Print returns label at home or in store options). For International returns you will need to pay for your return, you will need to generate your returns label via the portal. Whether you're on website or app, just flip the switch! A refund will then be issued by Zippay once your return has been processed. You'll then receive a full refund minus the cost of 1.99 for returning the item. You'll then receive a refund as per the policy above, minus any charge for returning the item as specified above. You'll get an email once we receive your returned item. boohooMAN Reviews | Read Customer Service Reviews of www.boohooman.com This can take up to 7 days to show in your account and is dependent on your bank's processing time. Buy Now, Pay Later! Whether you're on website or app, just flip the switch! If you have a shipping related question or maybe you need to track your order. We'll refund your delivery charge if you return all of the items from the order and cancel your contract with us within 14 days for any countries within the EEA. You don't need to remember to keep your proof of postage - it's all digital! You will need your order number and email/last 4 digits of your phone number. Make sure you keep your proof of postage! Please keep your orders separate, as returning more than 1 order in 1 parcel may delay your refund. Please note, that returns will be made at your own cost. You don't need to remember to keep your proof of postage - it's all digital! Shorts, boohooMAN Reviews | Read Customer Service Reviews of www - Trustpilot To see how easy it is to collect your order see our video here. boohooMAN is a global online fashion retailer offering thousands of menswear styles so you can stay ahead of the trends. Please note, we cannot offer refunds on cosmetics and pierced jewellery or on swimwear and lingerie if the hygiene seal is not in place or has been broken. Please turn it on so that you experience this sites full capabilities. You must obtain proof of postage just in case your order is lost on its way back to boohooMAN. Login to our returns portal You will need your order number and email/last 4 digits of your phone number. Just pop your items in something non see-through, sealable & waterproof. You can unsubscribe at any point. Unfortunately we cannot accept returns after this time. Hear about exclusive offers, get early access to collabs & quicker checkout. form where youll also find details on how to return your item(s). Make sure you keep proof of postage! This cancellation period starts from the day you have received all of the items in your order. Returns Policy at boohoo.com Login to our returns portal. No packaging, no problem! You wont be able to attach an image of the proof of postage just yet (unless youre contacting us via WhatsApp) but make sure you have one ready for when you receive a reply from us. You may be liable for import VAT (normally applied to goods over 15) and pay a custom duty charge (if your order value is over 135). Returns via the portal are fully tracked. Please note: In the event of a discrepancy between the value of the returns entered in the portal and the actual items recieved we reserve the right to recover any shortfall from you. weareMAN. If you paid via PayPal it can take up to 48 hours from receiving your refund confirmation email for the refund to show in your account. A typical refund will take up to 14 days + your banks handling time. For hygiene reasons, we cannot offer refunds on fashion face masks, cosmetics, pierced jewellery, swimwear or lingerie, if the seal has been broken or is no longer in place. Your refund is on its way. Please note, we cannot offer refunds on cosmetics and pierced jewellery. Your return arrives back at boohoo! Please note we've extended our returns to 28 days so a typical refund may take longer than usual. If you have any questions about extending your invoice, please contact Klarna. There is no returns label in my parcel, how do I return? Youll find these alternative methods Just pop your items in something non see-through, sealable & waterproof. twitter.com boohoo | Return Portal Please note, we cannot offer refunds on cosmetics and pierced jewellery or on swimwear and lingerie if the hygiene seal is not in place or has been broken. Keep an eye on your return tracking. Items must be returned within 28 days of receipt. We dont offer exchanges right now. Login to our returns portal You will need your order number and email/last 4 digits of your phone number. Product name and codes of the items you returned. Returns Policy | Returns Portal - boohooMAN For hygiene reasons, we cannot offer refunds on fashion face masks, cosmetics, pierced jewellery . You dont need to remember to keep your proof of postage its all digital! I can't see the refund on my bank statement. If youre cancelling your contract with us but have already received your order, youll need to return the item(s) to us, see how to do this below. It can usually take up to 7 working days (excluding weekends and bank holidays) from the date of your return for your It can usually take up to 7 working days (excluding weekends and bank holidays) from the date of your return for your parcel to be delivered back to our warehouse and processed.