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the concierge will ensure you get priority check-in and departure as well as priority tendering to port. $240 Digital Entertainment Credit: Get up to $20 back each month on eligible purchases made with your Platinum Card on one or more of the following: Audible, Disney+, The Disney Bundle, ESPN+, Hulu, Peacock, SiriusXM, and The New York Times. There are some people who are incredibly demanding and entitled and it would not enter their heads that others might get a lesser service. The state's lawmakers emphasized the need for transparency rather than criticizing the resort fees. Lots of room for everyone. Pride of America cabins and suites | CruiseMapper Additionally, they will escort you to different destinations on the ship as well as assist you with debarkation by carrying your bags to the gangway. Concierge service to help guests book their dining, entertainment and more with NCL. exclusive villa Royal Knokke Golf club by JAMES the BnB Butler This is an extra service charge implemented fleetwide (including on the Norwegian Pride of America ship). If unfamiliar the Daily Service Charges are: $20.00 USD per person,. Started October 12, 2018, Copyright 19952023 The Independent Traveler, Inc. So just curiousThanks again!!! Uber Cash and Uber VIP status is available to Basic Card Member only. The concierge usually has a desk in the ship's reception area or, if specifically for passengers in a certain cabin category, the concierge may have a desk in the library or a special VIP area of the ship. Watch the horizon glide by from expansive private balconies. In many ways, this is the case with cruise lines establishing a protocol for "prepaid gratuities" where only the stingiest guest would consider ways to remove the tips even though it is really the crew members wages that are for some reason labled as gratuities. Royal Caribbeans CocoCay versus MSCs Ocean Cay, which is better? Special Haven menus for The Haven Restaurant and in-suite dining. In addition to packing and unpacking for you, your butler on Celebrity cruises will serve your meals, course by course, to you in your suite. This butler serves all of The Haven guests, and is more like a suite-wide concierge than a personal in-suite butler. From unpacking your suitcase to pouring your champagne our butlers are at your service Our Suites At a glance 3-Bedroom Garden Villa Sleeps up to 7. I hope those neighbours tipped him well as he was so devoted. It works every time, and I get my soda fix. Actual amenities vary by ship and category. Being a guest of The Haven with Norwegian Cruise Line means personalized service. Plus, a butler does way more than simply being your personal concierge since they are truely part of your overal vacation experience. Guests in the Grill-level suites enjoy high-end service, and are assigned personal butlers who do everything from serving champagne on your verandah to helping you put on your cuff links for a formal dinner. Let's take a look at cruise butlers and if selecting a suite with butler service for your next cruise might be the perfect choice. The first thing right after checking-in (Registration) is a butler personal escort on board to your stateroom if. You. Copyright Cruise Blog Media LLC 2023. Opinions expressed here are the authors alone, not those of any bank, credit card issuer, airline or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities. Personally, we are happy to go on our own when they let you. Youll also discover that sometimes there will be a separate line for Suite or Haven guests to board the tenders when returning to the ship. Makes reservations for evening shows and other entertainment options. Cruise butler services vary from one cruise line to the next but generally speaking, your cruise butler is your single point of contact to make whatever you want happen. They will also bring. and I hope that NCL doesn't do any tinkering with it. He came back after 10 minutes or so, full of apologies to us but full of thanks for what I did. 5 big changes you should know about coming to Norwegian Cruise Line in 2023, Comparing Norwegian Cruise Line sailings to Alaska in 2023, 17 kinds of cruises you didnt know Norwegian Cruise Lines offered, Norwegian gives inside look at Prima cruise ship christening, I lived on a cruise ship for 100 days, here's why cruise travel is still the best way to study abroad, Cruise travel insurance and why you need it. One of the most highly sought after experiences, Silversea has perfected the art of luxury at sea with its butler service. Even if the ship is new, it is part of the adventure to find your way around, even when dragging our luggage. Both may be able to offer similar types of help such as assisting with booking dinner reservations or reserving seats for a show, the level of service is not the same. It is usable anywhere on the ship and as I have found out on my recent New England Canada cruise can be, used on shore with a limited range. Planning a cruise for the coming year? Priority when making specialty dining reservations and entertainment onboard. ncl concierge service - Norwegian Cruise Line - Cruise Critic Community Cruising The Haven & Suites: Perks and Details (Part 2) - NCL The Garden Villa guests will also enjoy private car service at the conclusion of the cruise, to the airport or home if within a 25-mile radius of the port, and will enjoy a private escort off the ship, through Customs and directly to the awaiting private transport. This suite additionally includes a private balcony. Listed on 2023-03-02. Are drinks packages worth the price? scorpioncrawl, July 29, 2017 in Norwegian Cruise Line. Butler Service - Norwegian Cruise Line - Cruise Critic Community LauraS Most concierges on cruise ships are absolutely fantastic and very talented at both making you feel welcome but also making reservations and arranging services. This service is generally at specific times, so be sure to inquire with your Concierge if your sailing has any tender ports. Dine together as your butler serves a meal from our special Suite menu. So as you can see each cruise with a butler is different, There have been trips that we never used the butler. Cruise butlers aren't magicians and they sadly can't cause seas to be less rough or clouds to go away. Did you mention that you love grapes? Our points-obsessed staff uses a plethora of credit cards on a daily basis. This will greatly affect the level of tips that you are expected to reward their service with. Your butler can also help with in-room parties. A line-by-line guide, The 5 best cabin locations on any cruise ship. The standard phone in your suite has these same numbers pre-programmed as well. window.__mirage2 = {petok:"8uv1CywxSYWIQ3ynoSXhsQ6EhyXzybFPn13vQkoDtOE-31536000-0"}; Seldom travelers may not get enough value to warrant the cost. Available on: Norwegian Prima, Norwegian Escape, Norwegian Getaway, Norwegian Breakaway, Norwegian Gem, Norwegian Jade, Norwegian Jewel, Norwegian Bliss, and Norwegian Pearl. While a concierge might be able to do some of these helpful tasks, they are not dedicated to you and are shared with other suite guests. one night my closest door kept opening as the ship rocked so i called the night butler and he fixed it. Here are a few threads that might help (some even with pics! These penthouse staterooms include dining and living room areas, specious bedrooms, and balconies. You will interact with your butler inside your cabin or pass him in the hallway as you walk to and from your suite. fortunately, we knew where to go and were very familiar with NCL, but had we been first timers, and had not researched, we most likely would have missed embark day lunch at cagneys. I've always loved looking at those cabin rooms that face the back of the shipyou are watching the water tread behind you as you are sailing on your balcony!! TPG values it at $1,600. While this is not a true pro-active butler service, it is a major step above a loyalty lounge concierge. Operating as a payor-agnostic, wholly owned subsidiary of Humana, our . The Haven promises exceptional customer service aboard Norwegian Cruise Line ships, luxurious accommodations, relaxing and exclusive spaces, and premium food options. Hey! How much to tip NCL Haven staff? : r/Cruise - reddit TPG is here to define the roles of these crew members and how they both can make your voyage a whole lot more enjoyable. Butlers - Cruises - Cruise Critic For more cruise news, reviews and tips, sign up for TPGs new cruise newsletter. Guests staying in this type of Haven accommodation additionally receive complimentary access to the NCL Thermal Spa Suite onboard during regular spa hours. Norwegians two ships in development, the Norwegian Breakaway and Getaway, will also feature the Haven when they launch in April 2013 and April 2014. If people keep their expectations down a little things would be better for all. (NCL's The Haven Sundeck area aboard the brand new Norwegian Prima). Pre-Cruise Haven Concierge Desk Requests: When you book the Haven luxury experience, approximately 60-days prior to your sail date, you get a U.S. mail letter from NCL. Another thing to consider doing is to fill out Hero cards for the workers. Guests booked into any Owners Suite or Deluxe Owners Suite receive three bottles of liquor from a special menu, along with unlimited mixers, sodas and bottled still and sparkling water. Many cruise ships don't have any concierges or butlers at all. As such, there is no specific guideline on how much you should tip your butler. During this time he will be listening for cues as to what type of muffins you like in the morning, if you prefer drip coffee or capiccino, and what shows you are hoping to attend while onboard. Sparkling wine, bottled water, and fruit on embarkation day (available to 2-Bedroom Villa, Courtyard Penthouse, Spa Suite, and Penthouse stateroom guests). Related: 11 extra charges on cruise ships that will drive you nuts and what to do about them. But, either or both of these individuals do hold the keys to amping up your experience and making you feel like a VIP. The butler takes care of your needs INSIDE of the room - things like snacks delivered daily, full meals delivered to your suite (by request), taking care of the espresso/coffee machine. With two bedrooms, one with a king-size bed and walk in-closet and one with two lower convertible beds, there is plenty of space for the whole family. Before you set sail, every cruiser is required to attend a muster drill led by the Norwegian Cruise Line ship crew. He was visibly perturbed by this so I told him to just go and sort out their "emergency" and I would serve our food myself. But if you're cruising The Haven, you're in for a special treat. Earn 5X Membership Rewards Points on prepaid hotels booked with American Express Travel. You're assigned a concierge preboarding, and you can tell him or her your preferences for onboard reservations 125 days in advance. ft. I'm glad you wrote this as nicely as you did, I'm currently on the dawn and ti be honest the suite life was not the dream I thought mostly for what you just said. I convinced them to upgrade from their typical accessible Balcony to an accessible Penthouse Suite on a Jewel class ship. I think it is worth pointing out that you will be sharing the Butler with numerous other suites. Norwegian Cruise Line ncl concierge service ncl concierge service By rwallner, August 16, 2019 in Norwegian Cruise Line Followers rwallner 3 July 3, 2019 Michigan #1 Posted August 16, 2019. This suite type includes the ultimate spa stateroom experience with a king-sized bed, hot tub in-room, oversized waterfall shower with multiple body spray jets, unique spa decor, and is located near the Mandara Spa and Fitness Center for easy access. Guide and tips to Norwegian Cruise Line's The Haven //What Does A Cruise Ship Butler Do? - Tips For Travellers On the first day of your cruise, a butler might meet you in the shore-side VIP lounge, recognize you and already know your name. By continuing to browse the site you agree to our use of cookies. Learn more. While cruise lines may deputize their concierges to do slightly different tasks, here are the sort of things you can expect a concierge to handle on your behalf. In all three cases that I have been in a suite the Butler did the escorting - the Concierge. We sailed NCL for the first time in June in the Haven and our butler and room steward really "made the cruise" for us in terms of the shipboard experience. Celebrate your arrival on board with a complimentary bottle of champagne or sparkling wine and let the stress of the real world float away. Concierge services: A concierge is on hand during the day to help make onboard dining reservations, book shore excursions and spa appointments, and answer questions about ports. Silversea was the one of the first cruise lines to introduce butlers, and the service is available to guests on all of the line's nine ships. If you forget let say your jacket and your in the theater you call your butler. Passengers of The Haven will be escorted off the ship for excursions as well as upon arrival to ports of call. However, they are also increasingly found on ships that have "ship-in-a-ship" concepts like Norwegian Cruise Line's The Haven and MSC's Yacht Club. . A, This is a question than I hear many first time cruisers ask but luckily we've never had. Your Butler will do lots of things over and above what your room steward will do, For instance, he/she can help you unpack, serve a full breakfast or evening meal in your room, and many other things. In my previous article, I told you what its like before you cruise, when you check in, and what you can expect in your stateroom. The Forward-Facing Penthouse staterooms feature the same design and amenities of the Aft-Facing Penthouse rooms, but are located in a different area of the ship. Outside of the current welcome bonus, youre only earning higher rewards on specific airfare and hotel purchases, so its not a great card for other spending categories. It is not uncommon to tip $300, $500, or even more if you are actively using butler services and they are providing extrodinary service. What a great way to start the day! Ours is a mini spa suite by the way, Night night. NCL Suite Butler and Consierge - Norwegian Cruise Line - Cruise Critic They also explain how you access certain parts of the ship so, for . For immediate help, please contact Heather directly: 630-779-9301 or : Why You Should Consider A Holiday Cruise This Year. I thought our room steward did the cleaning and turning down/making up. *Terms & Conditions Package not available on sailings less than 5 days or charter sailings. Credit ranges are a variation of FICO Score 8, one of many types of credit scores lenders may use when considering your credit card application. Your butler will set up your suite to your specifications, serve meals personally in your room or on the balcony and sometimes accompany you to the theater to show your reserved seating on Evening Chic nights. You can be spoiled rotten and enjoy the heck out of it -OR- have the butler take a step back and do things, perhaps at your own pace. Concierge. The Amex Platinum comes with access to a premium concierge service that can help you with everything from booking hard-to-get reservations to finding destination guides to help you plan out your next getaway. Thanks to all. Another important role that many people like having a butler for is handling all the details for a private party in their suite. Improve earnings, maximize rewards and track progress toward dream trips. Disney Cruise Line offers four cabin categories with the creme-de-la-creme being Concierge. Voted "The Caribbean's Leading Cruise Line" 2013-2022 by World Travel Awards, This website uses cookies. Champagne, custom selection of liquor (in the Norwegian Star and Norwegian Dawn), fruit, bottled water and sodas. We also had no interactions with him on day 1 we asked for juice day 2 when he finally got us and he was never seen again only heard when he was presenting dinner to the neighbors. *Square footage and stateroom configuration and capacities vary by ship. Our opinions are our own, and have not been reviewed, approved, or endorsed by our advertising partners. I love Schweppes bitter lemon, but it's not distributed where I live. Haven butler.. what do they do - Norwegian Cruise Line - Cruise Critic That person will then execute your requests so you don't have to run around booking dining times, spa treatments or shore excursions. $200 Airline Fee Credit: Get up to $200 in statement credits per calendar year in baggage fees and more at one select qualifying airline. While west coast cruises have fewer options than what you might find in the Caribbean for instance, the good news is that in recent years we've gotten some of the newest and most luxurious ships at sea visiting our waters. With up to 875 sq. Serve afternoon canapes and/or afternoon tea in your cabin/suite. Priority when reserving restaurants and entertainment onboard NCL vessels. NCL's Club Balcony Suite's new (bonus) amenities include pre-booking onboard dining and entertainment 125 days prior departure, room service (food-beverage delivery twice per cruise), free laundry service (1x bag) and pressing service (once per cruise), Welcome Aboard gift (1x bottle of sparkling wine). Think of it this way. ft.*. If youve cruised with Norwegian, you know the cruise line offers plenty of opportunities to vacation your way. If anyone on our team wouldnt recommend it to a friend or a family member, we wouldnt recommend it on The Points Guy either. Phoenix Concierge Services. She's trailed an orca pod from a skiff in Alaskas Inside Passage, had an allergic reaction to a cheetah she met at a South African rehabilitation center and hiked the Borneo rainforest to glimpse orangutans in the wild and she's written about it all. Depending on the ship, cruise port, and cruise line, this can range from making arrangements for a special celebration, meeting you at the pier and escorting your and your bags onto the ship so you can avoid getting sweaty while bording the ship, setting up your in-room dining experience, and providing concierge type services so that you will never have to worry about getting that reservation for dinner or a show. Windstars 2023/24 Middle East program kicks off in November. Greets you at the cruise terminal on embarkation day for priority check-in and to assist as you board the ship. All Rights Reserved. Hotel. Here are some lines that have cruise butler services available: You really do enjoy the "star" treatment when you book an upgraded suite on Royal Caribbean. Yours may or may not perform the following functions but this quick list will give you an idea of what to expect the first time Jeeves is at your service. Guests booked in a Garden Villa receive six bottles of liquor along with unlimited mixers, garnishes, sodas and bottled still and sparkling waters. I write this because there was one occasion when the Butler was attending to our meal in our room. With Europe-trained butlers, there is no request that is to challenging for them to handle. In exchange for the annual fee, you'll unlock access to the Amex Membership Rewards program that let you access airline and hotel transfer partners, along with new lifestyle and travel credits. This post contains references to products from one or more of our advertisers. I didn't ask for any other meals in our room on that, or any other cruises. Champagne, custom selection of liquor, fruit, bottled water and sodas. While some cruise lines offer a personal, in-cabin butler, Disney's concierge is more of a service that concierge-level guests can access when needed.