In the Consumer Council NIs survey of 2018 Click Energy only received a 55% satisfaction rate. Please note: this offer can expire and is subject to change at any time. Contact Direct Energy. 's latest consumer survey from 2020, Click Energy did not receive a score because Which? When topping up online, you can choose to make a 1 to 20 donation to the charity. Our website is free to use, and the commission we receive does not affect our opinion or the information we provide. We encourage you to carry out your own independent research and seek advice where necessary to aid your decision making. The number for your energy distributor can be found on your energy bill or online under your state or territory and postal code. This all-in-one bundle provides roughly 7,800 Watt Hours of power for your portable home energy needs. Click Energy is currently raising money for Diabetes UK. Keep an eye on your inbox for more information. Valued up to $5949.90. You can now get your Click Energy electricity vend code by topping up your meter via the new Click Energy Top Up App. 020 3992 7717 Or get a callback As well as the Boost Power app, your in-home display shows you your energy usage in real-time, monetary terms. Automated telephone system at 1-800-368-3749 (1-800-ENTERGY). which is supplied to our customers as well as the environmental impact Please wait while we see what is available at your zip code. When you find the plan you like, click the "Renew" link and follow the instructions. Customers will need to provide information including a valid form of identification and the connection address, and can expect a credit check before receiving their new plan. Comfort. Sat-Sun: Closed, Fax The credit will transfer automatically and then your Click Energy top up will be complete. To get started with a prepay meter, call us on 0330 094 5800. Like topping up online, you will need to provide your KPN in order to complete the process. To qualify for the broader group, youll have to receive certain benefits and support. Negative comments really do focus on the price increases. Sat: 8:00am-5:00pm ET NorthEast States: Pennsylvania, Illinois, Indiana, etc. Tell us when you're current service will end, and we will email you a reminder two weeks ahead of your service end date. Log in to renew or transfer your service, Supply Chain Responsibilities & Disclosure. If you cant get through and dont have time to wait on hold, you can ask Click to call you back at a time that suits you. There are a handful of benefits that come with being a Click customer. A prepayment meter lets you manage and control how you pay for the energy you use. She has experience researching, writing and publishing for a wide range of websites covering tourism, beauty and recruitment. Or leave us your details and we will call you! E is all about saving money. However, back in 2017 Which? The Click Energy top up online option is probably the most convenient way to top up your credit as you can do it from the comfort of your home at whatever time suits you. Your energy distributor is in charge of fixing and maintaining the energy grid. Join Direct Energy for a chance to win Yeti 3000X + (4) Tanks + Link + Home Integration Kit + 600-Watt Power Supply. Free Service. Click Energy is an electricity supplier based in Derry, Northern Ireland. FIND OUT MORE . This makes it currently the most expensive provider of electricity in Northern Ireland. Click Energy, Timberquay, 100-114 Strand Rd. The switching process can take 21 days where youll still be with Boost and have to top up your meter until then. Mon-Fri: 8:00am-8:00pm ET Unless you're moving, you should already have an account. Text STATUS to get updates on existing outages. Download our app today where you can top up your account, borrow a 5 and loads more. Manage your energy your way Top up on the go You can now get your Click Energy electricity vend code by topping up your meter via the new Click Energy Top Up App. (800) 947-5000. To find out more about the scheme and if youre eligible, click the link below. * Based on 2,900.00 kWh of and 12,000.00 kWh of per year on average Gas leak? If you are moving to a new address, just fill out your service address information for your new home. When you press a button, you activate 1 of emergency credit that will keep your supply turned on, giving you time to top up using one of the methods outlined above. . Please enter a phone number. There are other payment options available (such as quarterly direct debit or pay on receipt of bill) but you will likely be asked for a 150 security deposit if you wish to use one of these alternative methods. Simply call 0330 102 7517 to ask for a new card and youll be given an 8-digit TAG code which you can take with you to pick up your new card. Terms & Conditions / Privacy Policy. We ensure everything is simple and straightforward for our customers. We have tools and resources to help manage your natural gas service. Thats 100% and far above the national average of 32.8%. You can now get your Click Energy electricity vend code by topping up your meter via the new Click Energy Top Up App. . You can see how much you're spending at different times, how much each appliance costs, and where you can cut back to save money. Selectra UK is not affiliated with this energy provider. Sunday closed. Selectra.com.au is free to use, and the commission we receive does not affect our opinion or the information we provide. 1. Recharge mobile online. If you have a prepayment tariff, there are a number of ways to top up your Click Energy account, including online, over the phone and in a PayPoint store. These include: Click Energy has six plans on offer. Get the assistance you need via phone, email, chat or social media. Our 0333 number is mobile phone friendly. Your energy supplier isnt responsible for dealing with power cuts or anything electrical or gas-related other than the billing of your usage. Customer Helpline number 0333 103 9575 This criteria varies by the provider so youll have to check with Boost if youre eligible. (01) 525 6882 or Get a free callback now Ad How Can I Top Up by Text Message? The goal was to become a new breed of electricity provider that would provide excellent value, good customer serviced and clear billing. . Call 888-333-4465. Comparing energy suppliers: Which suppliers have the best energy deals? Top up any phone in any country fast and easy. Speak to an agent or see more plans for free ! If youre on a smart PAYG+ tariff, you wont have to worry about ever losing your key or card again as you can easily top up through the app or your online account. Keep your phone close, we'll give you a call as soon as we can , There was an error saving your details, please try again, To find out more about our comments processing policy please visit our dedicated page. Looking to compare different energy suppliers? Use this contact guide to find all the Click Energy contact details you need, including the phone number, email addresses and the relevant information to make a complaint. ** Is a Green tariff if all the energy consumed is compensated by renewable energy injections in the grid. Downed power lines? Ireland. Or call 1-800-ENTERGY ( 1-800-368-3749 ). You can also view your location on your bill. Click Energy also offers friendly credit to ensure you are never left without energy during the night, weekend and certain holidays. Have a question about a plan or need help placing an order? Direct Energy will contact you by mail, email and/or via Online Account Manager messaging when you are eligible for renewal. Natural gas emergency, leak or smell. Cookies used for marketing and advertising purposes. Sign Up Now: 1-888-548-7540 Billing & Account: 1-888-548-7540. The Friends with Benefits programme means Click customers receive 20 worth of free electricity if they refer a friend or family member to switch to the provider. Equipped with a Yeti 3000X, Yeti Home Integration Kit transfer switch, four Yeti Tank Expansion Batteries, and the Link Expansion Module. Theyll give you an 8-digit TAG code, which you can take to either a PayPoint or Payzone where theyll give you a new key. Value must be either 11 or 19 digits in length. GET ANSWERS to frequently asked questions. If you would prefer to do your Click Energy top up over the phone, you can ring the providers automated top up phone line on 0800 1 070 733 for free. If youre moving into a home supplied by Boost, whether youre switching or not, youll have to contact them and set up an account. Click Energy claims to be Northern Irelands friendliest and most transparent electricity company. send 'TOPUP*' followed by the amount you want to top up to 66121. Top up via text message. If youve had a power cut, you can call your Distribution Network Operator on 105. With a traditional meter, you can top up your electricity card at any PayPoint or Payzone, however, your gas card can only be topped up at a PayPoint. Our energy advisors are here to help you find the best deal. While most installations stopped at the beginning of the COVID-19 pandemic, theyve picked up the pace again and are being installed rapidly across the UK. Residential; Business; . We may receive a commission from selected partnered companies for the introduction of potential customers and business mentioned on this website. The govenment have set an energy price guarantee, Click below to find out more. To set up your account, call 0330 102 7517. It was set up with the aim of creating a new type of energy provider that puts the customers in charge of their energy. For example, if you want to top up 20, text 'TOPUP*20'. did name Click the top electricity supplier in Northern Ireland with an overall customer satisfaction score of 84%. To learn more about this programme, ring the Click Energy team on 0800 1 070732. Pricing on these tariffs can be seen here: * Prices vary from one city to another, so we display national averages The Click Energy phone number is 0800 1 070732 Representatives are available Monday to Friday from 8 a.m. to 8 p.m. and on Satirdaus from 9 a.m. to 4 p.m. Request a call back If you can't get through and don't have time to wait on hold, you can ask Click to call you back at a time that suits you. This section shows an overview of the prepaid rates available. Do they offer smart meters and should you consider switching? 1-888-548-7540, 1-855-337-7006 Necessary to provide basic functions of the website such as page navigation. Please report this to us at info@utilityswitchboard.com. Contact us online (we will respond via email). Doing this is simple and easy, all you need to do is follow these steps: Step 1: Dial 150 on your handset. Give us a call now, sit back and let us do the work. You can use all the other Click Energy contact methods (social media, email, request a call back) outside these hours, but you will not receive a response until the provider reopens. Special deals, doctorSIM credits and much more. Once registered and signed in, you can view all the deals available. Necessary to provide basic functions of the website such as page navigation. You can contact us the following ways - Telephone Call us directly on 0800 1 070732. We have designated Click Energy as a moderate risk supplier right now, which means that they could face trouble if the UK energy crisis worsens much further. CONTACT US. Sponsored products are identified as such on our website and a sponsored product's position or placement on this website does not represent a Selectra ranking or rating. To book your smart meter with Boost and make the most of your energy usage, click the link below. (Mon - Fri: 8:00am-5:00pm EST), For Your Home Utility Switchboard is a free service provider of UK utility-industry advice and price comparison. These cookies allowed us to study how users navigate on the website. * Prices vary from one city to another, so we display national averages Disclaimer: The information on this page was last updated on 20/12/2022, 17:25:45. However, you have more flexibility to leave for another plan or switch supplier. When you contact Utilita customer service, use the phone number 0843 770 5082 which is the Utilita helpline that you need to call. Depending on the question, the phone number for Click Energy customer service can change, as well as the hours available. Danielle is an SEO fanatic and loves creating engaging content. While different regions of the UK have different Distribution Network Operators, 105 is the dedicated line for power cut and power line reports. If you're not able to process your renewal online, don't see the "Renew" link or can't find a plan option to suit you, please call Customer Service at 1-888-548-7540. They have multiple typical tariffs as well as a rural saver tariff designed for use in non-urban areas. Here is a list of commands you can send via text to 57801 to use our outage alerts service: Text REG to register. NOT a National or Premium rate phone number. To complete your Click Energy top up online, click on the TOP UP button located at the top of the suppliers homepage. Connect your home to an electricity supply, Click Energy claims to be Northern Irelands friendliest and most transparent electricity company. These are Monday to Friday from 8am to 8pm, and Saturday from 9am to 4pm. If you are switching suppliers, we will notify your current supplier of your switch. You can direct any questions you have about your tariff or account to this address. Contact Direct Energy. Sorry, this plan is not available for your location. There are a number of other Click Energy contact methods available. Click below to redeem this now. A chat window will pop up in the bottom right hand corner of your screen. On Reviews.io, Click Energy has a higher review score of 3.37 out of five stars. Scroll down the page until you see four red boxes (located underneath the Click Energy NI phone number and above the live chat heading) - this is the request a call back box. Please be advised that you are not renewing with your current rate and plan. Level 1, 90 Collins St Customers can usually expect a wait time if they call Click Energyhowever, as only approximately half of all calls are answered within 30 seconds and the average wait time for calls can exceed two minutes. Some landlords might not allow this, so make sure you check before getting your new quote. Government support PAYMENTS. Showing North America. With a traditional meter, its easy to lose your electricity key or gas card, or for something to go wrong. We only collect anonymous data. If you suspect a gas leak, you should firstly open all the windows and doors and then switch off your supply. Compare and choose the best energy suppliers for your home. Top up your electricity and gas in a few taps, or show your in-app barcode at any PayPoint. We make it easy to manage your account online. This is very normal for smaller and newer energy providers as they do not have the money to develop a mobile app. Customers with sales questionsabout plans or servicescan email Click Energy at [emailprotected] while customer service enquiries, including account help or complaints, can be emailed to [emailprotected]. Give us a call to find out more about automatic meter readings. You just have to take your pick. Registered address - ClickEnergy, 1st Floor, Timberquay, 100-114 Strand Road, Derry/Londonderry BT48 7NR The main plus points of using Click Energy are: However, there are some drawbacks too. 1-866-863-1658, Postal Service Get our fortnightly round-up of the best deals, reviews and money-saving tricks! That means they have a customer base of around 28,000. Houston, TX 77046 . Vend added to your portal page. Why choose Click Energy? She is well versed in the energy and telecom sectors in Australia and currently works to keep our site up to date with the latest information for our customers. It's important to know your energy distributor, not only in case of emergency but because your energy distributor will often report known outages and scheduled repair on their website so you can stay informed. 2. The Free Click Energy NI Top Up App. She joined Selectra in April 2018 as an energy copywriter where she dove into the fascinating world of electricity and gas and now manages the content team in the UK & Ireland. Once you submit a complaint, it will either be resolved within 10 business days, or escalated to a Team Leader. Selectra encourages you to carry out your own research and seek advice if necessary before making any decisions. There are two energy suppliers that go by the name Click Energy. To benefit from the scheme, you need to register for an account on clickbacks.co.uk using your click energy email address. This has improved to 75% by the following year, which was the highest percentage achieved amongst the five suppliers in Northern Ireland. These cookies allowed us to study how users navigate on the website. Our customer care team will be delighted to assist you with your renewal. Thank you, your comment has been sent and will be reviewed soon. Click Energy in 2022: Prices, Reviews and Contact Details, We compare the market to find you the perfect deal. Looking to compare energy suppliers?Leave your phone number to request a call back from us! These include the following: Call 0800 107 0732 Email at chat@clickenergyni.com Click the Live Chat tab on the website to speak to an advisor Live Chat available Mon-Fri 8am to 8pm and Saturday 9am to 4pm You can also get in touch via their Facebook and Twitter page. There were also some issues around topping up and some customer service issues reported. The standard payment option for all monthly Click Energy tariffs is monthly Direct Debit. They are currently the most expensive provider of electricity in Northern Ireland. View reports and bills. A call to us is included in your inclusive minutes package. We study all energy suppliers daily to identify the best deals custom-fitted to your needs. Let us guide you through the Warm Home Discount and find you the right tariff that can also give you an additional 140 from the Warm Home Discount. Hours: 8:00am-8:00pm ET Monday-Friday 8:00am-5:00pm ET Saturday Closed Sunday. Our Clickbacks scheme is helping customers save more this new year. According to average use statistics on the standard tariff, you would be paying the following with other electricity companies: Click Energy has a number of tariffs that can be used with a prepayment meter. Click Energy offers two email addresses for customers to contact Click Energy customer service. It aims to be a provider of low-cost electricity through a choice of prepayment meters and through monthly direct debit. Contact information For Kansas Metro, Missouri Metro and Missouri West: 888-471-5275 For Kansas Central: 800-383-1183 Not sure which service area you're in? Looking to get in touch with Click Energy NI? The Free Click Energy NI Top App. Stay away! Click Energy Contact: Phone, Email, and Postal Address, wait time for calls can exceed two minutes, 2022 Centrelink Energy Assistance Payments (Full List), Energy Centrelink Payments: Full List of Energy Rebates 2022, STC Solar Rebates: Small Scale Technology Certificates 2022. They use a mix of biomass, wind and solar to provide energy to their 30,000 customers and all new customers will be placed on green versions of their tariffs at no extra charge. There are several ways to contact Click Energy. Features: Save your KPN number. Click Energy is a very small supplier, providing electricity for around 4% of total customers in Northern Ireland. We only collect anonymous data. The Click Energy phone number is 0800 1 070732 Representatives are available Monday to Friday from 8 a.m. to 8 p.m. and on Satirdaus from 9 a.m. to 4 p.m. Step 2: Choose top up and follow the instructions. If you have a prepayment tariff, there are a number of ways to top up. The Click Energy NI headquartes address is Timberquay, 100-114 Strand Road, Derry/Londonderry, BT48 7NR. This section Only needs to be filled in if someone has given you a referral code to switch to Click Energy, If you dont have one, just leave this section blank and continue to next page, Make your EV go further with our Day & Night Tariff. Do not touch! The online top up system automatically sets a 1 donation, but you can change this to 0 if you do not wish to make a contribution. Click lets you top up a minimum of 5. Or leave us your details and we will call you! NorthEast States: Pennsylvania, Illinois, Indiana, etc. Tell us when you're current service will end, and we will email you a reminder two weeks ahead of your service end date. By pressing "submit", you're signing up to receive emails about our special offers and promotions. Who is Click Energy and what do I need to know about them? (800) 477-4747. If you are a keypad customer, your KPN or 'Keypad Premise Number' is the 19-digit number you currently use to top up your meter. ClickEnergy is regulated by the Utility Regulator for Northern Ireland. Our experts are avialable to help you free of charge: If, for whatever reason you are dissatisfied with your service with Click Energy, you can always submit a complaint. Click Energy will only use this as part of the sign-up process. Youll be entered into the scheme automatically and will receive a letter by the end of December. Our dedicated team are online, on the phone and on social media to make it as easy as possible to switch to ClickEnergy. Let us help you out with your query. It is the same as ringing an 01 or an 02 number. Best offers and promotions. Ths number is also suitable for Smart PAYG+ customers. Switching energy suppliers has never been so easy. Valued up to $5949.90. Click Energy does not provide an international number to use when calling from overseas. There is limited information on the providers website regarding its business plan, so you will have to contact Click Energy if youre thinking of getting your business energy tariff from the supplier. At Switch Plan, we are committed to finding you the best deal at the best price in only minutes! Smart PAYG+ customers can also top up their Boost Energy account by SMS message.